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user68583

Replacement Glass

battery-video-doorbell

cs-support

Hi my video doorbell glass has fallen out, I have stuck it back on but the seal is damaged so it’s full of condensation. Can I order a new glass and gasket & if so how?

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27-11-2023 03:45:52

Responses (2)

C

Caitlyn_Ring

Hi @user68583. Any instances of physical damage to your Ring Doorbell should be brought up with our [support team](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us#callus). They can review the damage to your device and your device's [warranty](https://ring.com/warranty) in order to determine the best resolution.

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29-11-2023 10:18:14

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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29-12-2023 10:18:57

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