U
Red dot events on Ring app
troubleshooting
notifications
I just installed the ring doorbell and app. When an event happens, I get red dots with a number, indicating how many events there are. There are 3 right now. How do I find those three - are they listed by number in the app? and how do I clear them?
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07-05-2023 03:20:51
Responses (1)
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Caitlyn_Ring
Hi @user44515. These should correlate with events from your Ring Doorbell, such as a motion or ding. If you tap the menu in the top left and tap History, you can see all of the events recorded by your Doorbell such as motions, dings, and Live Views. You may also see a red dot for the What's New and Shop Deals section in the main menu. On iOS, there should be an icon in the top right of the What's New section to mark all as seen, clearing that notification.
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10-05-2023 06:27:38
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