Ring Video Doorbell

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L
Recharging Ring Doorbell
wireless-security-cameras

HI, I am trying to facilitate my first REcharge for this device.Whilst, the video on the help pages for a Gen 2 device resemble the doorbell, the video asks me to complete actions that my device physically will not allow. (Like lifting the face plate).How do I get the battery out of the device?Do I need to get the battery out? I have the unit unattached and can plug in the usb, just dont see any lights (doing it this way).Appreciate any advise, and method to confirm WHICH model of the doorbell I have.

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08-02-2022 13:06:18

Responses (1)

  • L

    Sorry problem potentially solved. The doorbell battery is 60% full (who knew without the app) ANDthe device is a '2020 Release' version.I will follow up on the main site for further instructionsciao

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    08-02-2022 13:13:57

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