Ring Video Doorbell

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Recently installed ring doorbell 2 is not getting any motion

I just installed my ring doorbell 2 and the motion detection isn’t working at all. I have my motion settings set to frequent and I also have all my zones on. My notification is also on. However, I pick up no motion at all. The only times I get notified is when someone physically presses the doorbell. My recent activity shows no motion detected either. Is there something wrong with my ring? ![7372593F-23D3-4BD9-BF0C-C6A74DCF6DCF.jpg|828x1792](upload://vvpUTAycdE2yFDc346uRQDrVbMZ.jpeg) ![264BA668-9786-4264-8501-433FF341105C.png|828x1792](upload://8DLCaRk6Q2Ma8iL4LtzQcYT4Rtu.png)

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28-11-2019 04:19:39

Responses (1)

  • C

    I have the exact same issue. I've never received a motion detection notification. Were you able to resolve your issue and if so, how did you do it?

    0

    10-12-2019 11:47:47

      C

      Ring is sending a new doorbell. The motion detector in the one I bought is not working.

      0

      11-12-2019 06:48:28

      J

      Re: Recently installed ring doorbell 2 is not getting any motion

      0

      17-01-2020 12:51:25

      J

      Front door

      0

      17-01-2020 12:52:45

      C

      Offline.what ihavedo

      0

      17-01-2020 01:11:32

      C

      Replacement unit fixed the problem

      0

      17-01-2020 04:02:50

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