Ring Video Doorbell

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Quick Replies settings
device-settings
troubleshooting

Doorbell 4 - Somehow I turned on the automated response feature that tells someone to leave a message and now I cant find it again to turn off.

1623

1

2

11-05-2022 04:16:09

Responses (6)

  • T

    Hi @DwatAZ. It sounds like you have turned on the Quick Replies feature. You can learn more about this [here](https://support.ring.com/hc/en-us/articles/360056808171-Ring-Quick-Replies-). These are the steps that should help: * Tap the three lines on the top left * Tap **Devices** * Select the doorbell that you want to set up * Tap the **Smart Responses** tile below the doorbell image * Tap **Quick Replies** * Toggle on **Quick Replies** switch to blue * Set **Response Time** for right away or from 2-20 seconds * Choose **Quick Reply Message** * Scroll down on the list and select a year round message or seasonal greeting * You'll hear a recording of what the message sounds like * Tap **Save** in the top right corner.

    1

    12-05-2022 08:35:10

      D

      I am not setting up device. It is already setup. The only place i see quick replies is when i go to live view. I want to turn it off and dont see that option.

      0

      12-05-2022 09:58:40

      U

      How do I turn off quick reply?

      0

      04-01-2024 05:50:12

  • U

    I can't turn this off!!!

    0

    03-10-2022 03:00:22

    • C

      Hi neighbors. Make sure you're not confusing the Quick Replies setting for the Motion Warning setting, as they are a bit similar but the options are in different locations in the Ring app. You can read more on the Motion Warning feature [here](https://support.ring.com/hc/en-us/articles/360048674751-Motion-Warning-Information). If you're unable to turn the Quick Replies feature off using the steps in the marked solution, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can further assist. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

      0

      04-10-2022 06:12:25

      • J

        Hi @user73376. Follow the steps in the solution to turn off Quick Replies.

        0

        05-01-2024 06:19:06

          B

          I accidentally turned on the quick replies and turned it back off, yet the next day it turns back on, I turn it off, the next day it turns on, and so on. How do I keep it off?

          0

          21-05-2024 09:30:41

      • J

        Hi @bgandpg. As mentioned by Caitlyn, if you are not able to turn off Quick Replies by following the steps mentioned in the solution, give our support team a call for further assistance.

        0

        23-05-2024 04:43:34

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