Seeing Past Ring Videos

Question

Hello, is it possible to see motion detection videos before I purchased the ring protection plan. Recently I had suspicious activity at my house and when I went to re watch the videos the next day and it said I had to purchase the ring protection plan. So I purchased the ring protection plan and when I want to click on the video from the day before it said the video was not available. Is there any possible way I can retrieve the videos?

Honeybunnyx4 · Answer

If police request the video that wasn’t recorded due to no ring protect plan, can they get that video??

Justin_Ring · Answer

Hi @Honeybunnyx4. No, they cannot.

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