Responses (1)

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  Tom_Ring

  Hi @Ronen. Yes, if you are installing the Ring Pro, you will need to also install the Pro Power Kit. This helps regulate the current and makes sure your Ring Pro is powered.

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  02-10-2020 09:39:58

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  Reply

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  Ronen

  Is it ok to connect the Pro Power Kit to these output cables on my indoor AC-powered bell ? thanks Please see Pic...

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  03-10-2020 09:08:25

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  Tom_Ring

  Hi @Ronen. From the photos you provided, that looks to be rated for 8V/1A. Our Ring Pro requires a minimum of 16V and 30VA. With that being said, they do not appear to be compatible. I would recommend to reach out to a licensed and trusted electrician to see about wiring up a compatible transformer. I hope this helps!

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  05-10-2020 09:43:14

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  Ronen

  Is there an option for 220V AC, 60 Hz Ring's Hardwired Transformer for Video Doorbell Pro ? (Not 120V) Thanks

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  06-10-2020 08:45:50

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  Tom_Ring

  Hi @Ronen. There is not an option for 220 VAC. It is only compatible with the standard 120 VAC.

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  06-10-2020 11:49:07

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  Ronen

  Thanks So I can’t use it unfortunately.

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  07-10-2020 12:52:30