Responses (6)

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alant89

So just to clarify, you connected the Chime Pro to the mesh network and then your Ring device to the Chime Pro? And you're still having issues? If so, it might be time for a 3 way call with Ring & your router provider.

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11-12-2019 19:50:38

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FireMedic111

Yes. But isn’t that what it would be for any internet set up Mesh or not? Chime pro is basically an extender anyway so it’s a three way call no matter what kind of network you have. In the end I tried all combinations of networks, chime pro, no chime pro, regular network, guest network, reinstalling

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11-12-2019 20:12:43

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nlkw88

Same problem here. Sounded like Charlie Brown adults on the Ring when I answered it. They sent two new ones to me. It's better than before but nothing as clear as they show on TV for the sound. The picture is awesome though.

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12-12-2019 18:46:08

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Jostel21

I have 2 ring 2 doorbells, the one closer to the router has a higher rssi value-63, the one further away has the better ( green ) value of -52, it’s not a router issue, every other device works fine, nothing I do changes that rssi value. Both doorbells are about 25 feet away. I don’t know how to ach

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26-12-2019 15:12:13

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PiratemomJ

Just joined up here. I just got a Ring 2 doorbell. Had my tech savvy kid set it all up for me. It is about 5 -8 feet from my router box and i have decent wifi. The 2 way talking very choppy. Not even remotely like the commercial I watched before buying. It is better than nothing at all, but not really what I had hoped for. Mine is hard wired into the house using existing power that my last door bell was on. That is not the problem.

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26-12-2019 21:41:41

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Jostel21

Welcome to the wonderful world of ring, look around on these forum and see all the problems, good luck

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26-12-2019 23:34:03

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Pepi

+1 on that comment. I think a dog would have been a better investment

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27-12-2019 13:41:45

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Jostel21

I just had a RSSI of a green 0, On my back bell, which is closer to router, and the video and audio was still choppy, then 10 minutes later, -67, according to ring “0” should be like a lan line, it was early in the morning, nothing changed but the RSSI. Choppy at “0” choppy at “-67” and every where

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27-12-2019 16:53:21

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Pepi

Maybe this would be a nice FREE addon for all the people having issues with the wireless problems of the RING Pro

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27-12-2019 21:04:29

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Jostel21

As stated earlier, a lot of people in here have tried the things ring always blames the problems on, with no better results, my environment is better than average conditions as it sounds with most people here also but I’ll state it again Distance: 1 bell is about 30 feet, second bell is about 20 f

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27-12-2019 23:22:32

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Tasman
I have the same issue with my Ring 2 and Google Wifi. There is a Google Wifi device about 2m from the Ring yet it complains about poor connection. My Google Wifi Mesh reports Great or Ok connections to all wifi points. Google Wifi Device test of the Ring reports a 26Mbps connection. Ring's "bandwidthplace.com" speedtest shows 16.73Mbps download and 8.18Mbps with a ping rate of 34ms (way below what other speedtests show, eg 40.9Mbps, 18.5Mbps, 7ms). Video quality is average but sound is unusable. Does anyone have any suggestions on how to improve things?
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13-04-2020 03:34:01
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Ken86
I have a Ring Doorbell which is no more than 2 metres frommy router. I also have a Ring Chime. The Ring Chime is about200 cms from my router. My RSSI is -13.The Chime continually loses internet access and, like yoursthe audio quality is appaling, very noisy and broken up.Ken.
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26-07-2020 16:53:43
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Derjac
Hi, have a problem with ring doorbell not ringing on my iPhone X and iPad. RSSI -72, yet WiFi check test states download 17 to 34 mbps and upload 3 to 9 mbps the lower figure when connected to virgin media higher figure when ring connected to TP link mesh. I get notifications but not the ringing alert. Checked all notifications settings several times and are correctly set The do not disturb function on the iPhone is switched to off we live in a 1930 bungalow where all walls are brick any recommendations what to do, I.e would chime pro with extender helpall very disappointing derek
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11-11-2020 10:43:02
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