Ring Video Doorbell

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Plastic peeling
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cs-support
video-quality

I recently noticed the plastic on my ring doorbell “eye” or screen is peeling off making the image and video I receive very blurry. Is there anyway to repair this? My doorbell is about three years old. Judy

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0

3

22-10-2021 07:47:55

Responses (2)

  • B

    No way to fix this. Happened to me. Call ring to get a replacement. If you’re subscribed to ring protect plan, they’ll replace it.

    2

    24-10-2021 10:07:52

    • C

      Hi @user254. For any physical damage on your Ring Doorbell, you'll definitely want to contact our support team so they can look at the [warranty](https://ring.com/warranty) and determine if a replacement is needed. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)

      0

      26-10-2021 08:02:30

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