Responses (2)

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  Marley_Ring

  Welcome to the Community, @Rising\_Sun\_Sailor! No worries at all, I still get excited about using all the great features of the Ring devices upon a new setup myself. This privacy zone can indeed be undone, by following these steps: - Open your Ring app. - Tap the three-lined menu on the upper left-hand side of the screen to open the side menu. - Tap **Devices**. - Select desired device. - Tap **Device Settings.** - Tap **Privacy Settings.** - Tap **Edit Privacy Zones.** **While editing the privacy zone, there should be a trash can (delete icon) to remove a zone. If not pressing the "+" icon should then display the delete option for any existing zones. Feel free to also check out our [help center article](https://support.ring.com/hc/en-us/articles/360027979331) for more information about privacy zones, in case you want to use the feature. I hope this helps! :)**

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  15-09-2020 05:38:39

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  Rising_Sun_Sailor

  Thanks for the reply! I tried doing that, and, unfortunately, it didn't work as I couldn't even select the old privacy zone for deletion. That said, I was dual tracking the solution and called the support line (just got off the phone with them). Ultimately, I had to add a new zone, save it, and close the app. Once I did that, it overrode the original privacy zone setting and I was able to remove the new one that I built.

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  15-09-2020 05:43:37

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  Star_001

  My problem is I am missing the "edit" privacy zone button. Any ideas?

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  06-10-2020 10:24:17

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  Stimo65

  I had the same problem today. I left everything alone for an hour and when I went back in the zone had been deleted

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  17-03-2021 04:42:07

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