Responses (3)

• C

  CrazyCat

  Doorbell doesn't have the people only option. Only the spotlight and flood cameras have it.

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  30-12-2019 06:11:40

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  E

  Eagle328

  My Ring Doorbell pro does have people only option.

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  30-12-2019 08:15:57

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  techy

  My Doorbell Pro has it as well.

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  30-12-2019 03:14:24

• J

  JetRocket11

  [https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Alert-Notifications-with-People-Only-Mode](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Alert-Notifications-with-People-Only-Mode) **Does everyone have access to People Only Mode?** No. People Only Mode is only accessible to those neighbors who have signed up for a Ring Protect Plus or Ring Protect Basic Plan or those who setup one of the following Ring wired devices prior to September 30, 2019: - Ring Video Doorbell Pro - Ring Video Doorbell Elite - Stick Up Cam Wired - Floodlight Cam - Spotlight Cam Wired - Spotlight Cam Mount People Only Mode is also available during the 30-day trial period that begins when a device is first activated. After that period, a Ring Protect Plan is required to use the feature.

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  30-12-2019 03:26:36

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  C

  CrazyCat

  Wow, looks like they clawed back a free feature :-(

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  30-12-2019 06:40:18

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  kswan53

  I installed (hardwired) and activated a Video Doorbell 2 after Christmas 2019 and signed up for the Protect Basic plan to start at the end of my 30 day free trial. The Ring app on my iPhone does not offer the 'People Only' tile on the device settings screen. How do I get that tile activated? I have tried logging out and then back in to the app but that doesn't do it. Isn't 'People Only' available during the free trial? Or does it only start once the plan officially starts?

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  07-01-2020 02:24:29

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  ScoDp

  You won't see" people only tile". Instead, you should see a tile called "smart alerts". If you click that tile the people only option is in there. At least that is how it is on mine.

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  09-01-2020 04:34:29

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  kswan53

  Well that tile isn't there either, Smart Alerts is missing.

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  10-01-2020 08:17:43

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  techy

  I have a Ring Pro and Android app so the "People Only Mode" is under-Devices, Video Doorbells (click on whatever you name your ring doorbell...), Motion Settings and viola! hope that helps.

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  18-01-2020 03:26:57

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  lalyndy

  i have people only mode on my doorbell 2, under Smart alerts, but i cant find it on the settings for my spotlight cam or my stick up cams. i am to understand that one of the new features is 'people only mode' for battery operated devices, and when you click on the details all it says is People only mode for battery operated devices- feature enabled. so does that mean it is just a new embedded features and not something that you can turn on or off yourself?

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  24-03-2020 01:52:33

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