Ring Video Doorbell
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People only detected up cllose
hardwired-battery-video-doorbell
I have my doorbell set to people only. I have the motion frequency set to frequently. The problem I have is that I only get notifications & alerts when the person is right at my door. I can not see where they came from or anyone in front of my house. I tried changing it to see if turning the people only off but then I was getting alerts for every car going by and not seeing motion in my yard. Anyone know of a way to fix this?
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02-04-2021 19:08:32
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Tom_Ring
Hi @turkeyheath. This could be to how you have your Doorbell placed. How high is the Doorbell mounted and are there any steps leading up to your door? Try posting a screenshot of your Doorbells view to see if the Community can make a suggestion. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360038694992-Proper-Positioning-for-your-Ring-Video-Doorbell-3) has information on how to properly place your Doorbell. I hope this helps.
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07-04-2021 22:41:37
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