Peephole Cam - Doesn't Detect Motion Through Storm Door
Like the subject says my Peephole Cams don't detect motion through my storm doors. The doors have plain ol' clear untinted glass, and no screens in the cams' field of view. I can stand on the porch, wave my arms, jump around, and cause all kinds of commotion - nothing. As soon as I open the storm door all of a sudden the cams can see me and I get notifications. Why is this? What kind of motion detection do these cams use that a pane of clear glass prevents it from working?
6206 •
0 •
7 •
20-11-2019 06:48:16
Responses (6)
- B
I should've paid more attention to the fine print. Thanks. I'm still curious to know what kind of motion detection they use if anyone knows.
•1
22-11-2019 03:14:00
MHey @Bane! To add to what @Eagle328 said, the Peephole Cam uses an adjustable motion detection. This type of motion detects heat signatures which can be affected by glass or a screen. This is the same for most of our battery-powered devices, which is broken down in detail in our [help center article](https://support.ring.com/hc/en-us/articles/360022462472-Utilizing-Motion-Detection-with-your-Ring-Battery-Devices). I hope this helps! :)
•0
25-11-2019 06:24:56
SWell, you're right. The camera does not detect motion thru a screen door (also a screen door w/both glass & screen). However, I've noticed that the camera WILL detect the motion of passing cars (beyond my door and walkway) and NOT detect motion from my gate to my door. I wonder why this is?! The heat theory might be understandable thru my screen door 'at my front door'. But what's the explanation for capturing the traffic beyond?
•0
26-04-2020 10:07:39
- S
I have the same problem. The Peephole Cam will only detect motion if someone opens the Storm Door. The Storm door is clear glass. I tried adjusting the motion settings and nothing. Very disappointed.
•0
07-05-2020 03:04:10
•
- W
I have the exact same issue. What genius decided to make a peephole camera, intended to be used on doors, that cannot see through a screen or storm door? I bought two of them, they’re useless. My $20 Wyzecam sees through glass, detects motion, and detects people. Such a disappointment.
•2
20-06-2020 01:16:03
•
- M
Same problem. I'm very annoyed. I got the peephole cam because the store I was at didn't have doorbell available otherwise I would have gone with that. No point in having it in my door.
•0
02-06-2021 09:40:47
•
- U
I have the same issue but it's kind of funny that if I open my storm door and walk around the side of the house wait a few seconds and then walk just a few steps around the corner still behind the window of the storm door it picks up the motion immediately.
•0
05-05-2023 06:15:12
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Eagle328
I don't own one but there is verbage in the product page that says the following. 1The placement of your peephole may prevent you from seeing items left at your door. Screens and storm doors in front of the device may impact motion detection performance and camera field of view. So it will impact motion detection. My guess is thermal possibly but I don't know the exact answer to what it uses for motion.
2
20-11-2019 07:41:27
•