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Cabbageface

Obtaining footage which wasn’t notified
hardwired-video-doorbell
cs-support
motion-settings

Hello, There was an incident outside our house last night but the ring doorbell didn’t pick it up, can the footage be obtained from ring? Just in case the police ask

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07-09-2023 07:19:15

Responses (2)

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    Caitlyn_Ring

    Hi @Cabbageface. Ring Doorbells and Security Cameras do not record continuously. They will record when motion is detected, or when someone rings the Doorbell. If the incident did not occur within the Doorbell's range of motion detection, it would not be recorded and there is no footage available.

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    08-09-2023 09:06:47

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    • S

      system

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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      08-10-2023 09:07:39

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