Ring Video Doorbell
Night view obstructed
doorbell camera has bubbles/circles filling the screen at night. Oddly, it started a couple of weeks ago. I received a notification and as I watched the video there was a flash like someone taking a flash picture and then the video screen was filled with bubbles/circles. It has been that way since at night. During daylight hours the view is clear.
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29-03-2021 06:06:52
Responses (4)
- T
 This is the first time the problem happened. Clear view at first. Then about 3 seconds in there is clicking sound and flash and the video continues but now with the circles/bubbles. And the view gets worst after dark. View is clear in daytime.
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04-04-2021 11:19:14
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- T
Hi @tdnjam. Happy to chime in for Marley. Thank you for sharing these videos! From the looks of things, it appears that this may be do to the infrared light reacting to water spots or condensation of the lens of the camera. I would suggest using a soft cloth and mild cleaner to see if this will clear things up. Ensure that the camera is completely dry and clean, then test again. Let me know if this works.
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07-04-2021 07:40:15
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- U
I had the same issue. Upon examination of the camera, the outside plastic lens was loose. I removed it and glued, very carefully, along the outside rim, then put it back on. Problem solved. Good luck.
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23-03-2023 05:01:39
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tdnjam
 Hope I did this right. Shows a current view (night time). View during daylight is clear. Night time view with the bubbles, circles just recently started.
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04-04-2021 02:17:20
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