Ring Video Doorbell
New router
I have trouble with my doorbell since having a new router installed. I couldn’t find a way to put in a new wifi password so I deleted the Ring app and started again. However it recognised my e mail saying it was already in use! So, I used my husbands e mail and continued installing. However upon scanning the bar code part of the process I had as message saying the device was registered to someone else and it can take 15 days for the switch to a different owner to take place. I’m now totally fed up and confused and have no working doorbell! HELP.
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09-07-2023 09:02:58
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user10952
If you re-login with your original email that is associated with the doorbell. The Wifi password can be updated by putting the device into setup by pressing the small button on the doorbell itself.
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13-07-2023 03:46:18
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