Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
New activity
battery-video-doorbell

If I am the primary user and I view a new activity does the shared user still have the new activity notification on their app or does the notification disappear

9

3

0

12-03-2025 08:49:21

Responses (1)

  • U

    I have the same issue, I can see the clips but my partner can't.

    0

    13-03-2025 04:41:52

      T

      Hi @user_849844. You will need to ensure that your Shared User has access to the device. This Help Center article here ( https://ring.com/support/articles/clv68/adding-and-managing-shared-and-guest-users ) will show you how to manage their permission. Let me know if this helps.

      0

      14-03-2025 04:53:03

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

T

TonyMan

1

User
Solution

L

LordP666

1

User
Solution

Z

Zeroroadkill1

1

User
Solution