Ring Video Doorbell
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My new Doorbell 4 won't connect to my wifi network
battery-video-doorbell
troubleshooting
My new Doorbell 4 won't connect to my wifi network. It keeps telling me to move closer to the router. It still won't connect when I am only 1 metre away from the router.Update - I've solved this by connecting the doorbell via a TP-Link wifi extender.
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13-05-2022 20:07:39
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Caitlyn_Ring
Hi @iantguy. I'm glad to hear you were able to resolve this concern by connecting your Video Doorbell 4 to a TP-Link wifi extender. Different building materials and other objects in your home may have been causing some [interference with the wifi signal](https://support.ring.com/hc/en-us/articles/360020044511-How-to-Make-Wifi-Work-For-You), which is why the Ring app suggested moving your Doorbell closer to the router. In this case, using a wifi extender is another great solution to help extend that signal! :)
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16-05-2022 21:47:52
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