Motorola and Ring
Has anyone had a problem with Ring and a Motorola mobile ? My phone works OK with Ring (apart from the usual latency issue) but then notifications gradually stop. Examination of the phone shows that the app notification settings change for no reason. I then have to re-install Ring to get it working again. This has to be done every month or so !
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25-06-2020 02:08:34
Responses (3)
- P
I checked all the Apps in your list and none of them are installed on my phone. So I've now gone through all installed Apps and deleted those not essential. Unfortunately I deleted the Gboard App as part of the exercise but managed to get it back. Let's hope there's some improvement !
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29-06-2020 12:07:37
- U
I have the razr XXXX. I haven’t been receiving notifications lately. I uninstalled the Ring app then installed it, again. When I tried to log back in, it stated, “Unsupported Browser.” I read that some people are having the same issues. One suggested to uninstall Chrome, Ring, and restarted the phone. Once it comes back on, update Chrome, install Ring, and log in as usual. I tried ALL that, Aaand nothing.
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25-04-2024 03:14:02
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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26-05-2024 03:30:37
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Caitlyn_Ring
Hi @Ppanther. Thanks for letting us know what you've done so far and how that's helped with your concern. Typically removing the Ring App, restarting your phone, and reinstalling the Ring App is what we would recommend for notification concerns like you're experiencing. Since you've done that, I'd recommend checking to ensure you don't have any Android Apps that conflict with the Ring App, such as the ones listed [here](https://support.ring.com/hc/en-us/articles/115005889983-Android-Apps-that-Conflict-with-the-Ring-App). Let me know if that helps with this concern! :)
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26-06-2020 04:56:54
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