Ring Video Doorbell
Motion settings working inconsistently
 I have a Ring Doorbell and an indoor cam pointed out a window. They have motion zones defined and I am occasionally getting notifications for motion and when the video is reviewed, you can see motion that is well outside the motion zone.    
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15-11-2023 06:26:19
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Justin_Ring
Hello @EricReiss. I would recommend decreasing the [Motion Sensitivity](https://support.ring.com/hc/en-us/articles/360022461232) as well on your Ring devices to help your motion detection work more accurately. You also want to make sure your [Smart Alerts](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Motion-Alerts-for-People-and-Other-Motions) are on and the Person option is on with recording and notifications. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.
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17-11-2023 07:41:14
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