Ring Video Doorbell

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J
Mechanical doorbell stopped working
hardwired-video-doorbell

I installed my doorbell pro a few days ago with the transformer on my mechanical chime and everything worked fine. There seemed to be a delay, but the mechanical doorbell would chime a few seconds after someone pushed the button. This worked for about a week.Today we noticed that the mechanical doorbell is no longer chiming. The only thing that has changed was I linked an amazon echo to ring. Pushing the button now sets off an alert on the echo and it displays video, but my actual doorbell doesn't go off. I don't know for certain if the doorbell stopped working prior to setting up the echo or not.Generally speaking all of the settings appear to be correct, it just doesn't work.

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23-12-2020 14:41:55

Responses (1)

  • P

    Check and see if there is anything blocking the mechanical chime. Ensure that all wiring is routed to remove any interference that would prevent the chime to ring.

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    23-12-2020 16:29:58

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