Live View will work -- 60 seconds late -- stuck on Activating Device

I have a Ring Doorbell Pro 2. It is connected to a wi-fi extender. I will get notification on my iPhone that there is motion at the door. When I go to live view, it will show me what is happening (albeit after a 20 second delay). If I go back to live view 60 seconds later, I get stuck at ACTIVATING DEVICE. Nothing has changed in the 60 seconds. Need some help. Signal Strength RSSI-52 Thanks in advance