Hi @Bearcore. It's good to first check the RSSI on your Ring Doorbell to see if it's a connection concern that could be causing the Live View to not load. You can read more about RSSI [here](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4) and find some troubleshooting tips and tricks for Live View concerns [here](https://community.ring.com/t/ring-live-view-not-working-or-connecting-ring-troubleshooting-tips/249). I hope this information helps. :)
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12-01-2022 08:32:16
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Caitlyn_Ring
Hi @Bearcore. It's good to first check the RSSI on your Ring Doorbell to see if it's a connection concern that could be causing the Live View to not load. You can read more about RSSI [here](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4) and find some troubleshooting tips and tricks for Live View concerns [here](https://community.ring.com/t/ring-live-view-not-working-or-connecting-ring-troubleshooting-tips/249). I hope this information helps. :)
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12-01-2022 08:32:16
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