Live view not working, new battery fully charged, app says battery green, device health says replace battery, keeps going offline

Hi,I’ve never had any issues with my ring doorbell 2 until this past couple of weeks. One minute it’s online with battery at 100% and then next minute it’s offline or live view not working saying the battery needs changing. This literally happens minutes apart. I brought a new battery and fully charged it but the issue continues. I’ve performed resets, reconnected to Wi-Fi, rebooted Wi-Fi but it still keeps happening. Please can someone help?