Responses (3)

M

Malice

I have also been experiencing this. It's the connection through their server that causes it. It's getting tiresome. It starts the record, but won't load on my devices to view. I can, however, see the recording after

2

•

30-05-2020 03:34:37

•

Reply

S

Sicilianprima

I've been having the same problem for a month now. It also won't record movement. Although I still get the notifications.

1

•

31-05-2020 01:44:36

A

alihabdulameer

I have same problem, no live view and no history recording! It’s been one months. I factory reset the doorbell, worked but now same problem!!!!

0

•

31-05-2020 11:45:16

•

Reply

M

Missy1600

My live video won’t connect and it records but when I play back it’s a black screen, I have charged and checked RSSI and they are all good. Any ideas or help would be great? Thanks in advance.

0

•

31-05-2020 18:18:20

C
CarolynL
I just put up two stick up cams and neither would show a live view. Finally (and I had to do this on other things on my phone app), I went to the lines for settings, choose, account. Deactive the "Event history timeline". When I did that I could see my live. Then I could even turn it back on and still see my live, but I just prefer things in the event history list. Not sure if that is any help, but thought I'd share. My phone is older, a Galaxy S7. When it worked on my computer and not my phone, I figured it was in the app. If something isn't working, maybe find it in settings, turn it off or deactive it, then back on. It was something I had a to a few places to get it to work in my app on my phone! :)
2
•
31-05-2020 19:23:50
•
Reply