Ring Video Doorbell
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Live Video Help
Has anyone had issues with live video not working lately on their doorbells? We installed our ring about a month ago and the first two weeks we had no issues and now the live feature only works about half the time if we’re lucky. I know the common causes for this would be poor connection or poor internet speed but our internet speed is good and we’ve connect and reconnected devices already and they show a strong connection. Could there by any other causes?
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08-02-2021 16:07:53
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Paul_J
Hi.I have exactly the same problem. It started on Friday. Speed test by bell is around 30-40 mbps so not internet speed or signal. It has worked fantastically until then.Done the same as you bit nothing is resolving it.I am still in the 30 trial so looks like that answers that. It might be going back for a refund if this cannot be resolved.
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08-02-2021 17:53:52
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