live video and notifications stopped working last night

my ring 2 stopped working at 8:45 pm last night and i havent received any notifations nor am able to view live video. checked wifi and working. when ring button pressed , chime doesnt work either . subscribed to ring since last month for 1 year . had a chat with customer service and they couldnt help me. last time i had same problem and i was told it was an issue in their end and it was resolved but today i havent got an answer. if this is the case then i would like to dump the ring doorbell. please help if any solution is possible. thanks