D
Just moved to a house with ring doorbell
installation
troubleshooting
Hi , I just moved into a house with a ring doorbell that does not ring. I have no documentation on the doorbell. It does have a battery. I cannot find the QR Code and I am not sure how to remove it from the wall without breaking it. Any help would be greatly appreciated, Dave
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21-09-2022 12:31:32
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Tom_Ring
Hi @DAVIDB1255. If you are unsure of what specific doorbell you have, try posting a few pictures of it so we can help identify it. Once the Doorbell has been identified, we can tell you how to safely remove it from the so you can see the QR code. Typically, there is a security screw on the bottom that needs to be removed, them the mounting screws can be removed. I hope this helps!
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21-09-2022 08:50:54
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