Ring Video Doorbell
Installing a 2nd wired ring
I used to have one wired ring doorbell and decided to buy a second to replace the other hardwired doorbell at my house. When I tried to install the second wired ring, the circuit seems to be incomplete as now neither of my rings will power on. Do I need to remove the jumper wire in the transformer that I installed when I originally only had one ring? Any help would be appreciated as this is becoming very frustrating. Thanks! Sean
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06-10-2021 03:35:47
Responses (5)
- T
I have a similar question, I have a Ring doorbell pro installed on my front door with the normal transformers and power packs inside my chime box. Am hoping to install a new doorbell wired at my rear door and am unsure if I need to install the "jumper cable". I do not need my rear door bell to trigger my mechanical chime.
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06-10-2021 09:35:09
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- C
@seanpettit Thanks for that information! Do you have them wired to a chime kit or directly to a transformer? You can find the wiring diagrams for the Doorbell Wired [here](https://support.ring.com/hc/en-us/articles/4405783047188-Wiring-Diagrams-for-Ring-Doorbell-Wired-). Since your case does involve two Doorbells and potentially only one chime kit or transformer, it may be best to check with our support team on if any modifications are needed for that configuration. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. Hi @Tuff_Ng. You can reference the installation guide for the Doorbell Wired [here](https://support.ring.com/hc/en-us/articles/360054984332-Installing-Ring-Video-Doorbell-Wired) and you can review the wiring diagrams [here](https://support.ring.com/hc/en-us/articles/4405783047188-Wiring-Diagrams-for-Ring-Doorbell-Wired-). The Doorbell Wired will not ring any internal chime kits, and the jumper cable is used when the Doorbell is wired to a chime kit. I hope that helps! :)
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07-10-2021 07:55:19
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- J
Okay, I am preparing to install a second Ring doorbell. The wiring diagram at https://support.ring.com/hc/en-us/articles/360022642331-Wiring-Diagrams-for-Ring-Video-Doorbell-Setup is very helpful. So here's my question. I have an older video pro (wired) that has the power kit. It works well, no issues. I just bought a Ring 2021 wired doorbell. It has a jumper, instead of a power kit. If I install them both to the front doorbell, do I just leave the power kit and skip the jumper?
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17-03-2023 03:24:35
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CHi @jeallen. The jumper cable is required for the installation of the Video Doorbell Wired when you have a chime kit, as the Doorbell Wired does not ring the chime kit. We have a few wiring diagrams for the Doorbell Wired [here](https://support.ring.com/hc/en-us/articles/4405783047188-Wiring-Diagrams-for-Ring-Video-Doorbell-Wired-). The jumper cable would be installed on the appropriate terminals of the chime kit, either "trans" and "front" or "trans" and "rear", depending on how it's labeled on your chime kit.
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17-03-2023 06:52:33
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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16-04-2023 06:53:32
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Caitlyn_Ring
Hi @seanpettit. Can you confirm which model of Ring Doorbell you have? You can find this information on the original packaging, or on the Device Health page in the Ring App. We have some [wiring diagrams](https://support.ring.com/hc/en-us/search?utf8=%E2%9C%93&query=wiring+diagram) available in our Help Center, and I can see what is available based on the model of Doorbell you have. :)
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06-10-2021 07:21:07
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