Ring Video Doorbell

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I lost the diode, where can I get a replacement?

I have the first gen door bell, and I lost the diode! I can't find it anywhere. Is it possible for me to get a diode from ring? I tried contacting customer support through the chat, but it said customer support wasn't available

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19-09-2020 17:52:05

Responses (1)

  • B

    > @Gam89066 wrote: > > I have the first gen door bell, and I lost the diode! I can't find it anywhere. Is it possible for me to get a diode from ring? I tried contacting customer support through the chat, but it said customer support wasn't availableHello @Gam89066 ,The automated Ring Chat isn't as good as talking to a live person at Ring Support via telephone. I would recommend telephoning Ring Support:[https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch)Unfortunately, due to the Covid-19, their available hours have been changed also:[https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19](https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19)I hope this information helps you :)

    1

    19-09-2020 18:13:58

      G

      Thanks! Will try

      2

      19-09-2020 19:23:44

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