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U

user196309

I don’t have a clue how to access recordings from may
recording-length
troubleshooting

I need to access recordings from 3 months ago and do not know where to find them.

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31-08-2023 05:56:56

Responses (2)

  • T

    Tom_Ring

    Hi @user196309. Once recordings have deleted off of the Ring app, they're permanently deleted. You can manage your video storage time [here](https://support.ring.com/hc/en-us/articles/360047871752-Understanding-and-Adjusting-Your-Video-Storage-Time-).

    0

    •

    01-09-2023 08:19:46

    •

    • S

      system

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      •

      01-10-2023 08:20:04

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