Ring Video Doorbell
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M
I am getting low battery power notifications for WIRED doorbell
hardwired-battery-video-doorbell
Any advice? Also, the doorbell camera is working for recording but I can’t connect for a live view anymore. Any help will be appreciated. 😎
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21-02-2021 05:54:38
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Chelsea_Ring
Hey @Mmcdowell54. I recommend restarting the Doorbell by pressing and holding the setup button for 30 seconds, and then walking through the steps in this Help Center Article [here](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network) to reconnect your Doorbell. Once reconnected, ensure the the power source is correct and that you do not get any more low battery notifications. In addition, make sure your Live View is working. If you continue to get this message or your Live View is still not working, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471)to see how to contact support.
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23-02-2021 05:00:14
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