Responses (8)

• C

  Chris_Statton

  I’d like an answer to this too, for several reasons. I don’t really want someone knowing they’re being recorded, and since Texas is a one party state for audio/video recordings I don’t have to. Primarily It gets a little irritating when I’m working in front of the door and it keeps going off.

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  03-01-2022 12:40:29

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  U

  user7618

  Did the above work to shut off the recording warning ? Obviously I still want it to record just not tell the world when they are trespassing on my property Thanks

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  27-03-2022 08:15:08

• L

  LRR_uk

  My region is UK My device is Ring Doorbell Pro 2 My mobile platform is IOS This solution appears to be **INCORRECT** for my above device/region/App combination... is it different by region or device??? Looking at both the page referenced by @Caitlyn_Ring (https://support.ring.com/hc/en-us/articles/360048674751-Motion-Warning-Information) and the instructions provided above... The option to enable/disable "**Motion Warning**" is NOT present in the UK IOS app. **Thankfully**, the "**Motion Warning**" option is present if you log in to the webpage (https://account.ring.com/account/dashboard) where you can finally disable it. Hope that helps someone.

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  04-04-2022 09:25:01

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  Tom_Ring

  Hi @LRR_uk. What version of the Ring app do you have installed on your IOS device? Also, what IOS do you have installed? Thank you!

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  05-04-2022 09:57:16

  A

  AlexL

  Hi, I am on iOS version 15.4.1 (19E258) and have 5.50.2 of the app, there aren’t any updates available and I don’t have the option available.

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  10-05-2022 05:57:38

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  Tom_Ring

  Hi @AlexL. Which device do you have? Not all Ring Devices have this feature. The marked solution for this post has a link to the Help Center article with information about participating devices.

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  10-05-2022 11:29:37

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  StBarto

  Thanks! I had exactly the same problem in France, and your solution works

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  17-05-2022 05:35:57

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  user_60267d

  THIS SOLUTION WORKS!! I’m in the US if it helps anyone else. You have no idea how long I have been trying to turn off the voice but still continue to get the updates when someone is here. Logging into the account on a computer XXXX% was the solution. Thank you!!

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  03-08-2024 04:03:06

• R

  RichardBG

  Hello, I had exactly the same issue - I could not turn off the 'You are being recorded' motion warning from within the Android Ring app on my mobile. You can only find the enable/disable motion warning from within the Ring Web application on your PC. Regards, Richard

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  04-05-2022 06:22:44

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  Tom_Ring

  Hi @RichardBG. What OS version are you using on your Android? Also, what version of the Ring app do you have installed? You should see the option to turn off Motion Warnings on the Device page.

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  06-05-2022 04:17:00

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  akwan

  I have a Ring video Doorbell Pro2, I'm in Canada and I have an iOS 15.5 device. I also don't see the Motion Warning toggle for my device (I have the latest app). It was so frustrating when the motion warning started to happen and the only thing I could do on the app was disable Motion Detection all together in order to stop it from warning. I am so glad there's a workaround by using the Web app. You guys need someone to help coordinate feature releases. Contact me - I have experience and I love Ring products!

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  24-05-2022 05:06:37

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  hvdheuvel

  Hi *, I have the same problem and this only started recently (after a firmware upgrade?). Obviously, you want to receive a push notification on your phone if a motion (in my case in the garden) is detected, and you do not want to inform people they are being recorded. So disabling motion detection/motion notifications seems to be a bit of a half-cooked solution. l can only disable the "you are being recorded" message when I turn both motion detection/motion notifications off. :confused: IOS Help screen says 5.50.02 Upon motion detection, I simply want/expect the light to pop on, receive a push notification about the movement on my iPhone, and have a video be recorded. Nothing more. No noisy robocop messages coming from my floodlight cam alerting half the neighborhood

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  08-05-2022 02:52:15

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• L

  lfitz

  Hi! lfitz here from Las Vegas! I enjoy all the features of my Ring Doorbell except for the new “Hi, You are currently being recorded”. I went to the Ring Doorbell settings and turned off the feature, yet, it still ‘speaks’! Any insight/resolution? Thanks!

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  28-05-2022 02:22:42

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