Responses (3)

• G

  guyho

  You probably already resolved this, so for discovery sake of future readers I’ll reply anyway. I separately posted a similar topic stating that the Pro Power Kit that Ring provides, at least with the Ring Pro 2, may not be needed at all. In fact, for me removing it, even though instructions guided me to install it, is what finally enabled my indoor mechanical chime to work with the Ring Pro 2 doorbell.

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  20-06-2023 07:31:43

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• C

  Caitlyn_Ring

  Hey @guyho. Thanks for sharing what worked for you! To clarify, the Pro Power Kit is required when installing the Doorbell Pro 2 in most situations. There are some cases, depending on which chime kit is being used, where the Pro Power Kit would not be installed. However, this should only be done with the instruction of our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus). If any neighbors coming to this thread are curious about which chime kits are compatible with the Doorbell Pro 2, you can reference the [Chime Kit Compatibility List](https://support.ring.com/hc/en-us/articles/360059789591-Ring-Video-Doorbell-Pro-2-Chime-Kit-Compatibility-List) to verify if your chime kit will work. :)

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  22-06-2023 05:49:44

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  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  22-07-2023 05:50:04

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