Ring Video Doorbell

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How to remove the black colour square
battery-video-doorbell
app-settings
![IMG_0883|230x500](upload://lJ7npfLEmy9CmixDPf5KCZLamB6.jpeg) Anyone know how to remove the Black colour square? Thank you

253

0

0

09-12-2023 08:02:58

Responses (3)

U
I have the same issue. The black box is too big & I can’t adjust it. ![IMG_2696|231x500](upload://5yuVhOJUCErCyf50sYNPX2Mc6eo.jpeg)

0

11-12-2023 06:33:24

W
It looks like you might have a Privacy Zone set. Go into Device Settings, then Privacy Settings and see if there is a Privacy Zone set. You can delete it there.

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11-12-2023 10:08:34

T
Correct @WMRing. Neighbors can find more information about this [here](https://support.help.ring.com/hc/en-us/articles/360028035532-Creating-and-Deleting-Privacy-Zones).

0

12-12-2023 07:51:44

S

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0

11-01-2024 07:52:35

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