Responses (1)

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  Chelsea_Ring

  Hi @GoBuckeyes, what you're looking for is the Motion Frequency! This can be adjusted to frequent to make sure there is no downtime in between recordings on your Doorbell for motion related events. You can learn more about this in our Ring Help Center Article [here](https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency). You can change this under your Device's Profile page \> Motion Settings \> Motion Frequency.

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  03-03-2020 08:45:41

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  Claudia_L

  This did not answer the question I thought was asked, and I have the same one. Once someone leaves the door (or the conversation is ended), how soon before pushing the doorbell will 'ring' again on the owner's phone? We have tried pushing the doorbell again a few seconds after ending an interaction, and it doesn't react. If we wait several minutes, then it works. So what is the interval required and can it be adjusted?

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  05-12-2020 11:45:22

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  Caitlyn_Ring

  Hi @Claudia\_L, happy to chime in. Typically it's about 30-40 seconds after the button is first pressed, as the Doorbell is recording the first event. If you've set the recording length to be longer, then it may take longer before the Doorbell can register another Doorbell ring as it has to finish recording the first ring. You can read more about adjusting the recording length for wired devices [here](https://support.ring.com/hc/en-us/articles/360049667572-Adjust-the-Video-Recording-Length-for-Wired-Devices), and for battery-operated devices [here](https://support.ring.com/hc/en-us/articles/360040293791-Adjust-the-Video-Recording-Length-on-Your-Battery-Powered-Devices). I hope that helps! :)

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  07-12-2020 10:07:45