Ring Video Doorbell

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user_c495dd

Accepted Solution
How is it that Ring STILL doesn't have notifications when a device goes offline?

How is it that Ring STILL doesn't have notifications when a device goes offline? The fact this is still an issue is insane. The fact an additional piece of hardware is required, is insane. This needs to be made right, immediately. Is nobody else frustrated by this? This seems very simple to achieve....

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09-07-2024 12:47:54

Responses (1)

  • C
    Accepted Solution

    Hi @user_c495dd. Other users have requested the option to receive a notification when a device is offline. You're welcome to add your feedback to this request on our Feature Request board. We use the Feature Request Board to gather and share new ideas with our teams here. 

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    10-07-2024 05:16:53

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      Thanks, Caitlyn, I think the bigger question here is, will RING actually do anything about this? I'm not sure how this is a "new idea"....this is clearly security issue. If the device you are depending on for a form of security is offline......but, you are not made aware of it....clearly this is a security threat. With 37k likes, and 628 comments.....it is clear that the customer want/need it. Caitlyn, how can RING make this a priority? 

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      10-07-2024 06:45:21

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