Ring Video Doorbell
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How can I swap my subscription from my ring3 to my ring plus as iv already paid for the year
troubleshooting
billing
How can I swap my subscription from my old doorbell to my new one as iv paid for the year already
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11-11-2023 12:46:16
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Justin_Ring
Hi @Dannyboy77. If it is a new Doorbell you purchased, you cannot transfer a Protect Plan over to it from an old Doorbell. You will need to [cancel your plan](https://support.ring.com/hc/en-us/articles/360022109431-How-to-Cancel-a-Subscription-Plan), in which case you will be refunded for what you have not used of the plan, and then [subscribe](https://support.ring.com/hc/en-us/articles/360030333671-How-to-Subscribe-to-a-Ring-Protect-Plan) your Doorbell to a new plan. Also, when canceling a plan, you will lose your recordings. I recommend saving any important recordings to your phone.
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13-11-2023 17:27:48
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