Ring Video Doorbell
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Having trouble getting new wifi from router entered
wifi
battery-video-doorbell
troubleshooting
Having trouble taking video doorbell off of wall. Is it possible to enter a new modem password without pushing the orange button? I have security screws tool and they do not loosen turning tool in either direction?
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22-11-2022 07:17:33
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Caitlyn_Ring
Hi @user28489. You do need to put the Video Doorbell into setup mode in order to set it up with a new wifi network. Make sure you're using the correct side of the screwdriver bit, as the orange screwdriver should have a reversible screw bit. Alternatively, you can change the wifi network name and password on your new router to the same as your old router, and the Video Doorbell should automatically attempt to reconnect to the wifi.
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23-11-2022 10:25:20
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