Hardwired Ring Doorbell constantly ringing

I have had this doorbell installed for almost a year. The other night it began to constantly ring until I unhooked the wiring to the hallway chime. It is as if the doorbell is completing the circuit internally. All my wiring is good, no shorts. Switched locations with another doorbell and it caused the same issue at that location. Does this Ring doorbell just need to be replaced after only a year?