Ring Video Doorbell
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Hardwire Connection
I moved my ring doorbell from my old house (wireless connection) to my new house. My new house had a physical door bell so I replaced the physical button with the ring. The ring will ONLY work once. if I press the ring button, the inside chime sounds. If I press it again, it will not chime inside. If I disconnect the ring from the cable, then connect it, and press the ring button, the inside chime sounds but not if i press it again. Any ideas what this could be?
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24-06-2021 18:08:23
Responses (1)
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Hi @shmokin1. Anytime there is a known issue with Ring, you can visit status.ring.com. Typically, there will also be a large red banner across the top of every page. However, the concern posted here is not a bug and is normal operation for Ring Doorbells. A chime will only sound once per recording event.
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03-01-2022 19:33:04
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shmokin1
This is not an acceptable answer "just wait and press again" I am also experiencing the op's issue and have seen many many other people voicing their concerns about very similar issues with the button presses not ringing their chimes appropriately or for each button press.Furthermore this issue seems to have occurred in the last 6 months or so - which implies that it was a software bug introduced in some device update.Is there any sort of central support article or bug tracking link that Ring Support can (create or) provide here?
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31-12-2021 03:09:14
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