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Ring Video Doorbell

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N
Ghost ring?
battery-video-doorbell
troubleshooting

My Echo Show 8 will occasionally tell me "someone is at the front door" but no in is in sight when this happens. I have a battery-powered Video Doorbell 4. Is this a known issue with a solution?

761

0

3

25-04-2022 02:19:28

Responses (3)

  • N

    So I'm guessing mine is an isolated incident?

    1

    27-04-2022 01:54:07

      P

      My ring doorbell has recorded an actual orb outside of my door. The orb came out of one wall… to the center of my door and then to the wall on the other side. It is also recording voices yet nobody is outside.

      0

      03-05-2022 12:10:59

  • T

    Hi @njitgrad. Great call from @SolarEclipse by opting to make adjustments to your Motion Settings. Often times, if there is a flag or bush that moves in front of the camera, it can cause a false notification.

    0

    02-05-2022 01:52:50

    • N

      But my Ring app is not telling me that someone is ringing the bell, just my Echo Show.

      0

      04-05-2022 02:29:33

        T

        Hi @njitgrad. If you are not getting notifications on your phone, this Help Center article [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices) may help you.

        0

        06-05-2022 06:21:55

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