Ring Video Doorbell

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U
Gen 2 battery not charging
battery-video-doorbell
troubleshooting

My gen 2 RING doorbell is not charging doesn't matter the cable or box i plug in. It will not charge. 

42

2

0

20-11-2024 10:15:31

Responses (1)

  • J

    Hi @user_8ce53f. Try factory resetting your Doorbell by pressing and holding the setup button on it for 20-25 seconds. If you have tried this step and are still having the same concern, give our support team a call for further assistance.

    0

    21-11-2024 10:25:23

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