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Ring Video Doorbell

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First charge
battery-video-doorbell

Hi, I recently bought a new doorbell, but it's first charge out of the box has been charging for 24hrs now and it still isn't fully charged, it's just been constantly flashing the blue full circle light since I plugged it onto charge 24hrs ago and it's still just flashing blue 24hrs on, just wondering if that's normal or if there's something wrong? Also I'm using a fast charger. Thanks 

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05-12-2024 09:28:07

Responses (1)

  • W

    You should return it before you get in too deep. Wait until you see how the app works.......

    0

    05-12-2024 10:01:52

      T

      Hi @user_963ee3. The battery should be fully charged after about 8 hours. What specific model doorbell do you have? Have you tried a different outlet? Are you using the supplied charging cable or a different one? Is the blue light flashing in a rotating circle? Have you tried to setup the doorbell at all? If not, try to set it up soou can see what battery percentage you are at.

      0

      10-12-2024 04:56:21

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