Ring Video Doorbell
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user_29aab4
Accepted Solution
Factory Reset footage
hardwired-video-doorbell
troubleshooting
I purchased a house that had a ring on it. I never activated it, but the previous owner told me he factory reset it. Today I believe i left something valuable on top of my car before driving off. I read online that even after factory resets, the ring continues to record. I activated the ring and created this account, but it has no prior capture history. I didn't know if maybe I needed to sign up for a plan to get that history? I really need it...
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07-06-2025 05:41:46
Responses (1)
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Justin_Ring
Hi @user_29aab4. No, you will not be able to retrieve recordings from that Camera by subscribing to a plan since it was offline and most likely not subscribed to a plan.
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09-06-2025 06:49:23
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