Ring Video Doorbell

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U
Existing doorbell chime
hardwired-video-doorbell
troubleshooting

I installed a wired ring doorbell (the basic model) the other day and got everything working fine including the use of my existing inside door chime. When I made a slight adjustment to not having my phone also give me an alert, the inside doorbell chime stopped working and I can't get it back working. Please if anyone has any advice I'd appreciate it. Thanks, Jim

16

2

0

20-03-2025 09:03:15

Responses (1)

  • C

    Hi @user_48c125. Is this the Video Doorbell Wired? The Video Doorbell Wired does not sound your existing doorbell chime. This information is stated on the product page https://ring.com/products/video-doorbell-wired. If you have a different doorbell model, please share the device name located on the Device Health page. 

    1

    21-03-2025 09:30:04

      U

      My existing doorbell chime worked fine for a week. The settings on this thing are extremely hard to figure out and the instructions are very lacking. Somehow when I ring my bell, the phone chimes, the outdoor doorbell chimes (why is that even needed) and mysteriously somehow the doorbell has linked itself to my Amazon Alexa so I now get a audible/verbal announcement that someone is at my door (which I never, ever configured myself!!)................so what you are saying this doorbell is useless to me unless i go out and buy another inside chime mechanism???

      0

      22-03-2025 03:33:46

      U

      Can you please reply to my questions from 3-22???

      0

      25-03-2025 03:42:40

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