Responses (1)

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  Marley_Ring

  Hi there, @BayRealExperts! If it is a Ring Chime device that is sounding, it is best to check for all devices that might be linked to the Chime for ring or motion alerts. If this is an existing internal chime kit that is sounding on it's own, this will likely be due to wiring. Please ensure your Video Doorbell button is not stuck pressed in and there is not debris or obstructions around the button. Next, please check our [chime kit compatibility list](https://support.ring.com/hc/en-us/search?utf8=%E2%9C%93&query=Chime+compatibility+list) to ensure your chime kit model can be used with your Video Doorbell. I recommend also checking your event history in the Ring app to see if any actual ring events show up and record due to this. Feel free to let us know how this goes! :)

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  15-10-2021 03:08:53

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  0561e0e248ade658ac4f5cccd7cb15

  First time setting our alarm to away mode, for two nights in a row around the same time, the alarm goes off. Its after 4AM and we are away. Without an indoor camera, we only find that its a false alarm after, the police are allowed out to check perimeter first time, and we assume because its around the same exact time the second time and no sensors or people are seen on camera. Now that we are actually away, I feel as if the entire system is going haywire. Ring community support would like to troubleshoot, but of course we need to be there to troubleshoot. So much for feeling secure the first time we arm when away!!!

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  14-02-2022 04:33:11

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  Tom_Ring

  Hi @0561e0e248ade658ac4f5cccd7cb15. I suggest posting this in our Ring Alarm specific board. This board is for Doorbell specific questions and concerns, so you might not get the feedback you are looking for. You can find our Ring Alarm board [here](https://community.ring.com/c/products/security-systems/20).

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  15-02-2022 08:28:15