U
user_406b47
Accepted Solution
Events that have a star
hardwired-video-doorbell
I had three events with Stars. They’re not suppose get deleted. However, mine did get deleted. Anyone else have this happen?
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06-01-2025 01:06:11
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Caitlyn_Ring
Hi @user_406b47. Starring an event does not prevent it from being deleted once the video storage time has ended. The maximum video storage time for the Ring app is 180 days. If you need to keep a video past that amount of time, I recommend downloading it to your phone or computer.
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09-01-2025 12:31:56
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