English

Help

Community Home

Categories

Discussions

Sign Up

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
A

amac

doorbell

I took my doorbell off to charge the bettery and it went offline and i have tried to reset it to go back but it wont go back on line , the light does come on at all even after pressing the orange button. Please help!!!!!

838 •

0 •

0 •

04-12-2019 06:29:54

Responses (1)

  • M

    Marley_Ring

    Hey @amac! I recommend proceeding with the charge, and allow the Doorbell battery to charge for a few hours before attempting another setup. Once charged, it should reconnect. If it still does not function as expected, please reach out to our support team, at 800-656-1918, for further troubleshooting.

    0

    •

    10-12-2019 11:27:39

    •

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Community Resources

    Community Guidelines

    About Ring Community

    Ring Help

    Most Helpful Members

    View All

    U

    user63814

    3

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution

    ©2024 Ring LLC or its affiliates

    PrivacyLicensesTerms of Service