Ring Video Doorbell

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M

Magicjim

Accepted Solution
Doorbell will not ring on phone
battery-video-doorbell
troubleshooting

My doorbell rings on the ring but will not inside so when someone comes and rings it, I have no idea that someone is there. I spent several hours yesterday reading on the net and trying different solutions, no of which worked. I have made a list of solutions I tried below.Scan code 57700Charge up to 100%Signal strength 40Status onlineDevice has been rebootedRing alerts, Motion detections, Motion alerts all onWifi connected. Connections confirmedLogged out and back in.No directions given for clearing notificationsWent to settings, then apps. Notifications say “Allow sound and vibrations”No link to Notifications CategoriesNo link to App Alert sounds1. First, log into your Ring account by visiting the Ring website and entering your login information.2. Once logged in, go to your Account settings and select the Control Center option.3. From there, you can select the Notifications section and then the Browser Notification Preferences option.4. Here, you will see a list of your Ring devices. Select the device for which you want to change the notification settings.There is no link to Browser Notifications.

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11-09-2024 14:02:23

Responses (2)

  • J
    Accepted Solution

    Hi neighbors. We also have this Help Center page with other steps you can try for issues with notifications on Android and this page for iOS. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.

    0

    12-09-2024 16:08:08

    • M

      Same thing here. I am about readyd to toss it and buy another brand

      0

      11-09-2024 15:09:22

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